Welcome to the beer789 Privacy Policy. This document transparently explains how beer789 collects, processes, stores, and protects your personal information when you use our platform at beer789.im. By registering for or continuing to use beer789's services, you agree to the terms of this Privacy Policy.
Beer789 is committed to fully protecting the privacy of every player. We understand that your trust is our most valuable asset, and we take that responsibility seriously. This Privacy Policy is written in plain language so that every player in Malaysia knows exactly what their rights are when it comes to their personal data.
This Privacy Policy applies to all beer789 users, including registered players, website visitors, and anyone who interacts with our platform via mobile device, computer, or any other device.
Beer789 only collects personal information that is strictly necessary to operate our services safely and efficiently. We gather information from various sources as described below.
| Data Category |
Information Type |
Primary Purpose |
| Identity Information |
Full name, date of birth, MyKad/passport number |
KYC verification & legal compliance |
| Contact Information |
Phone number, email address |
Account communications & OTP security |
| Financial Information |
Bank account number, e-wallet name, MYR transaction records |
Deposit & withdrawal processing |
| Technical Data |
IP address, device type, web browser, OS |
Security & fraud prevention |
| Behavioural Data |
Game history, betting records, session duration |
Responsible gaming & UX improvement |
| Communication Data |
Live chat logs, support tickets, emails |
Complaint resolution & service improvement |
We also collect data automatically when you browse the beer789 platform, including cookies, session tokens, and analytics data. This helps us understand how Malaysian players use our platform so we can continuously improve your gaming experience.
beer789 never collects sensitive information such as plaintext passwords, medical information, or biometric data. Your password is stored in hashed form that cannot be decrypted by anyone, including our own technical team.
Every piece of data we collect has a clear and legitimate purpose. beer789 does not use your data for any purpose not stated in this Privacy Policy without obtaining your consent first.
- Account Management: Creating your account, verifying your identity, and enabling you to log in securely to the beer789 platform
- Transaction Processing: Managing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as processing withdrawals in MYR to your bank account or e-wallet
- Platform Security: Detecting and preventing fraud, money laundering, and unauthorised access to accounts
- Customer Support: Responding to enquiries, resolving complaints, and providing technical support to players
- Responsible Gaming: Monitoring gameplay patterns to identify players who may need assistance and to enforce set limits
- Legal Compliance: Meeting KYC, AML, and all applicable legal obligations
- Communications: Sending important account notifications, security updates, and promotional information (where you have given your consent)
- Service Improvement: Analysing aggregate, non-identifiable data to improve platform performance and the overall user experience
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting the beer789 support team. Unsubscribing from marketing emails will not affect important account-related communications.
Beer789 does not sell, rent, or share your personal information with third parties for their own marketing purposes. However, there are certain situations where we may need to share your data with specific parties for legitimate operational purposes.
- Payment Providers: Transaction information is shared with payment processors such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and trusted FPX banking partners solely to process your deposits and withdrawals in MYR
- Game Providers: Required technical data is shared with gaming software providers to ensure smooth operation of live casino, slots, poker, baccarat, and blackjack games
- Analytics Services: Aggregate, non-identifiable data is shared with analytics providers to understand overall user behaviour
- Authorities: We will disclose the necessary information to authorities, law enforcement agencies, or courts where required under applicable Malaysian law
- Fraud Prevention: Information may be shared with fraud prevention agencies or credit bureaus for verification and security purposes
All third parties who receive beer789 player data are bound by strict confidentiality agreements and must adhere to the same data protection standards we uphold. We do not share data with any party that does not have a legitimate operational need.
Beer789 continually invests in the latest security infrastructure to ensure the personal data of Malaysian players is protected at all times. Our approach to data security is comprehensive and multi-layered.
- Encryption in Transit: All communications are protected with TLS 1.3 protocols and 256-bit SSL certificates that verify the identity of beer789's servers
- Encryption at Rest: Sensitive data is stored in encrypted format using AES-256 encryption at secure data centres
- Access Controls: Access to player data is restricted to staff who require it, with full audit logs maintained
- Continuous Monitoring: Our IDS/IPS system monitors suspicious activity around the clock and alerts our security team in real time
- Security Testing: Penetration testing is conducted regularly by independent parties to identify and address vulnerabilities
- Data Backup: Data is automatically backed up to secure, separate locations to ensure recovery in the event of an unforeseen incident
While we employ industry-leading security measures, no online system can be guaranteed 100% secure. You also play a role in keeping your account safe — use a strong password, never share your login credentials, and report any suspicious activity to the beer789 support team immediately.
Beer789 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Maintaining login sessions, security, and core platform functionality |
Until logout |
| Preference Cookies |
Saves your language settings, theme, and display preferences |
1 year |
| Analytics Cookies |
Understanding how players use the platform in order to improve the UX |
6 months |
| Security Cookies |
Detecting suspicious login attempts and fraudulent activity |
30 days |
You can manage or delete cookies at any time through your web browser settings. Please note that disabling essential cookies may affect the functionality of the beer789 platform. For more information on managing cookies, refer to your web browser's help documentation.
As a registered beer789 player, you have the following rights regarding your personal data. beer789 is committed to respecting and facilitating the exercise of these rights.
Right of Access
Request a copy of all personal data we hold about you
Right to Rectification
Update or correct inaccurate personal information
Right to Erasure
Request deletion of your personal data (subject to legal requirements)
Right to Object
Object to the processing of your data for direct marketing purposes
Right to Portability
Receive your data in a machine-readable format
Right to Restriction
Restrict how we process your data in certain circumstances
To exercise any of the rights listed above, please contact the beer789 Privacy Officer by email at privacy@beer789.im. We will process your request within 72 business hours. For complex requests, we reserve the right to extend this period to up to 30 days and will notify you accordingly.
Beer789 does not retain your personal data for longer than necessary. Retention periods vary depending on the type of data and the relevant legal or operational requirements.
- Active Account Data: Retained for the duration of your active account plus 5 years after account closure, to meet AML compliance requirements
- MYR Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements
- Communication Logs: Live chat logs and support tickets are retained for 2 years
- Technical Data: Access logs and IP addresses are retained for 90 days for security purposes
- Cookie Data: As per the retention periods stated in our Cookie Policy (section 05)
- Verification Documents: MyKad copies and KYC documents are retained for 5 years after account closure
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to any individual. This deletion process is permanent and irreversible.
In operating the beer789 platform, there are situations where your personal data may be processed or stored outside Malaysia. This occurs when we use trusted international technology service providers to manage our platform infrastructure.
When data is transferred across borders, beer789 ensures adequate protection through the following measures:
- Engaging only service providers that comply with internationally recognised data protection standards
- Signing binding data processing agreements with all third-party providers
- Ensuring an equivalent level of protection to this Privacy Policy is upheld regardless of where data is processed
- Implementing appropriate technical and organisational controls to protect data during transfer
By using beer789's services, you consent to data transfers that may occur as described in this section. We always prioritise the security of your data regardless of where it is processed.
Beer789 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our operations, legal requirements, or industry best practices. We are committed to notifying you of any material changes.
- The latest version of this Privacy Policy will always be available on this page, showing the most recent update date
- Material changes will be communicated via email or in-account notification on beer789 at least 14 days before taking effect
- Continued use of the beer789 platform after the effective date constitutes acceptance of the updated terms
- If you do not agree with the changes, you have the right to close your account before they take effect
We encourage you to review this Privacy Policy periodically to stay informed about how we safeguard your personal information.
If you have any questions, concerns, or complaints regarding beer789's Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) through the following channels:
- Privacy Email: privacy@beer789.im — dedicated to privacy-related enquiries and requests
- Support Email: support@beer789.im — for general account-related support
- Live Chat: Available 24/7 directly on the beer789 platform for immediate assistance
- Response Time: Privacy enquiries will be responded to within 72 business hours
- Language: We handle enquiries in both Malay and English
We take every privacy complaint seriously. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.